This Privacy Policy explains how BetMica, operated by Win Top Ltd, collects, uses, stores, and protects your personal information when you use our web platform. Please read it carefully so you understand how your data is handled and what rights you have.

Although BetMica lists the United Kingdom as a restricted jurisdiction, the data protection standards described on this page apply fully to any player residing in the UK who may interact with our platform. We are committed to handling all personal data responsibly and transparently, regardless of where you are based.

What We Collect and Why

When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and maintain the integrity of your account. During transaction processing, we also receive data from payment gateways — such as partial card details or e-wallet references — solely to facilitate and record financial activity. We do not store complete payment credentials on our own servers.

We also gather technical data during your sessions on our web platform. This includes your IP address, browser type, device category, and session timestamps. We use this information to keep the platform secure, detect unusual or potentially fraudulent activity, and ensure the site functions correctly for you. Cookies and similar technologies help us remember your preferences and maintain your logged-in state between pages. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

All data transmitted between your browser and our platform is protected using 256-bit SSL encryption. Stored personal information is held on secure servers with access restricted to authorised personnel only. We do not sell your data to third parties, and we do not share it for marketing purposes.

There are limited circumstances in which we may share your information with external parties. These include licensed identity verification services used to complete know-your-customer checks before your first withdrawal, payment processors required to handle your transactions, and regulatory or law enforcement authorities where we are legally obliged to disclose information. In each case, data sharing is kept to the minimum necessary for the specific purpose.

We retain your personal data for as long as your account remains active. Following account closure or a period of confirmed inactivity, we retain records for the duration required by our licensing obligations under Anjouan Gaming (Comoros) and applicable financial record-keeping standards. Once the applicable retention period has passed, your data is securely deleted or anonymised.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through the support channels listed on our website. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you by posting an updated version on this page and, where appropriate, by sending a notification to the email address registered to your account. We encourage you to review this page periodically to stay informed about how we handle your information.